This Health and Safety policy sets out how Cleaners SE16 manages the health, safety and welfare of all employees, contractors, clients and visitors affected by our cleaning activities. Our aim is to provide professional cleaning services while preventing injury, ill health and damage to property or the environment.
Cleaners SE16 is committed to complying with all relevant health and safety legislation and recognised industry best practice. We will take all reasonably practicable steps to safeguard the wellbeing of our cleaners and all persons who may be affected by our work at residential and commercial premises in our service area.
Overall responsibility for health and safety within Cleaners SE16 rests with senior management. They will ensure that adequate resources, information, training and supervision are provided so that this policy can be implemented effectively. Managers and supervisors are responsible for day‑to‑day application of this policy, including risk assessments, site‑specific instructions and monitoring of working practices.
All cleaners and other employees have a duty to take reasonable care of their own health and safety, and that of others who may be affected by their actions. They must follow all safety instructions, use equipment correctly, report hazards, incidents and near misses, and cooperate fully with health and safety procedures.
Cleaners SE16 will identify and assess foreseeable risks associated with our cleaning tasks, equipment and products. Risk assessments will be carried out for typical work activities such as routine cleaning, deep cleaning, floor care, window cleaning and handling of cleaning chemicals.
Where required, additional site‑specific risk assessments and method statements will be prepared, particularly for larger premises, shared spaces or locations with particular hazards. The findings of these assessments will be used to develop safe systems of work and to select appropriate personal protective equipment.
Risk assessments will be reviewed regularly and whenever there are significant changes to work practices, equipment, products used or the premises where we operate.
All cleaners will receive appropriate induction training before starting work, including instruction on this Health and Safety policy, emergency arrangements, safe handling of cleaning chemicals, correct use of equipment and manual handling techniques.
Ongoing training will be provided as required, including refresher training on key topics such as working at height, use of personal protective equipment and dealing with sharps or bodily fluids where relevant to the cleaning contract.
Supervisors will monitor working practices to ensure that safety procedures are followed. Additional guidance will be given whenever new products, machinery or methods are introduced, ensuring that cleaners are competent and confident in their use.
Cleaners SE16 will manage cleaning chemicals responsibly to minimise risk to health and the environment. We will only use products that are suitable for the intended purpose and supported by manufacturer information.
Where applicable, Control of Substances Hazardous to Health assessments will be completed, and the findings communicated to all relevant staff. Cleaners will be trained in safe storage, dilution, use and disposal of chemicals, and will be instructed never to mix chemicals or use them in unventilated areas contrary to guidance.
All containers must be clearly labelled, and decanting into unlabelled bottles is prohibited. Safety data information will be accessible to management and supervisors so that appropriate action can be taken in case of exposure or spillage.
Cleaners SE16 will provide personal protective equipment where risks cannot be eliminated by other means. This may include gloves, eye protection, masks, aprons, footwear or other items appropriate to the task and environment.
Employees are required to use personal protective equipment as instructed, keep it in good condition and report any loss or damage immediately so it can be replaced. Management will ensure that equipment is suitable and that cleaners are trained in its correct use, cleaning and storage.
Manual handling tasks such as lifting, carrying or moving equipment and materials will be avoided or reduced wherever practicable. Cleaners will be trained to use safe lifting techniques and to seek assistance when handling heavy or awkward items.
All electrical and mechanical cleaning equipment will be maintained in safe working condition. Regular checks will be carried out, and any defective equipment must be taken out of service immediately and reported. Only trained staff are permitted to use specialist machinery such as floor buffers, carpet cleaners or access equipment.
When working at client locations, our cleaners must comply with both this Health and Safety policy and any site‑specific rules or procedures provided by the client. This includes signing in where required, following fire and emergency instructions, and respecting building security procedures.
Cleaning activities will be organised to minimise disruption and to reduce risks to building occupants and visitors, for example by using warning signs for wet floors, planning cord routing to avoid trip hazards, and securing cleaning trolleys when not in use.
All accidents, incidents, injuries, hazards and near misses must be reported as soon as possible to a supervisor or manager, who will ensure that details are recorded and investigated. Corrective actions will be taken to prevent recurrence, and lessons learned will be shared with relevant staff.
Cleaners SE16 will ensure that employees are familiar with emergency arrangements, including fire evacuation, first aid procedures and how to respond to chemical spills or exposure. Where applicable, we will coordinate with clients to align our emergency procedures with those of the premises.
We recognise the importance of both physical and mental wellbeing. Workloads and schedules will be managed so far as reasonably practicable to avoid excessive fatigue and undue stress. Cleaners will be encouraged to raise concerns about health, workload or safety without fear of disadvantage.
Suitable welfare arrangements will be provided or agreed with clients, such as access to handwashing facilities and sanitary conveniences. Good hygiene practices, including effective handwashing and the use of suitable cleaning products, will be promoted.
Cleaners SE16 will monitor the effectiveness of this Health and Safety policy through inspections, audits, incident analysis and feedback from employees and clients. Where improvements are identified, we will update our procedures and provide any necessary additional training.
This policy will be reviewed regularly and revised when necessary to reflect changes in legislation, guidance, the nature of our work, or findings from incident investigations or monitoring activities. The latest version of this policy will be made available to staff and, on request, to clients.
By working together and following this policy, Cleaners SE16 aims to maintain a safe, healthy and professional cleaning service throughout our operating area.
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Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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